Success Stories

East African Conglomerate Hi Performance Culture Design & Implementation

Core Measures was engaged to audit and develop a high- performance culture.

Results measured after a 2-year period showed a considerable improvement.

  • Values display                    >30% over previous year
  • Revenue                             > *%      increase
  • Profitability                        > *%      increase

*Private

Telecommunication Regulatory Authority Middle East.

Overhauling Culture and Creating Values Core Measures won the contract from nine competitors

This involved completing employee satisfaction and performance management surveys and reports, overhauling the culture and creating values, core competencies and a behavioural and re-designing performance management and providing training, functional competency framework, conducting strategic planning sessions, developing a career development system, developing a selection manual and training for supervisors, completing leadership profiling (360 feedback) for over 20 managers and conducting hi potential psychometric assessment for 87 staff.

Global Dutch manufacturing Performance Management- 10 countries

Engaged Core Measures to develop a performance management system for its sites in Thailand. The training was so successful that CM was rewarded to duplicate the efforts in 9 other countries including China, Greece, Hong Kong, Indonesia, Nigeria, Saudi Arabia, Thailand, Vietnam and Singapore. In each case, travelling to each country twice. This was completed on schedule with exceptional high participant ratings (>4 on scale 1-5).

CM competently developed the performance management system in conjunction with all parties concerned. He fulfilled an excellent supportive role to implement a newly designed performance management system in Asia Pacific, Africa, Middle East and Europe (Greece). CM produced excellent materials and supporting documentation. CM are very committed and dedicated in delivering their services.
Then ran 15 Performance Planning & Appraisal Workshops in 10 Countries. The facilitator received course ratings as high as 4.5 (1-5 high) and support for participants as high as 4.7 (1-5 high). Participants felt that the course materials were well laid out, that the facilitator was very knowledgeable, clear and precise. Video clips brought out key learning points. The exercises were seen as very practical, organization specific and helped the learning process. COMPETENCIES: Credibility & Commitment.

German Multi-National Employee Culture & Engagement Survey – 3 Languages 4 Countries-7 locations

Asked Core Measures to complete an employee engagement survey for 200 staff. They were so happy with the reports generated they have now asked Core Measures to conduct the same survey in 7 locations, in three languages on-site and online.

Government Investment Corporation – Singapore (GIC) Core Competencies & Performance Management

Selected Core Measures to help re-define some 12 key competencies for senior staff. Against strong competitions from the ‘major US consulting firms, we were appointed based on our expertise and added GIC onto our list of satisfied customers a month later.

Singapore Government Agency Develop Core Values plus: Behavioural & Functional Competencies & scholarship assessment

With some 1,000 staff engaged CM to translate its core values into observable competencies. Our quality work, valued-added support and on-time delivery won us two additional projects to develop its behavioral and functional competencies and to design a new performance management system for this client. The initial 3-month project was therefore extended for a further 2 years. A further 18-month project was agreed to update the competency framework, develop a selection handbook and training, help develop and facilitate performance management development, create a career development system, provide facilitation skills training and HR team support. As well as a scholarship assessment system for 3 more years.

More Positive Feedback – other Industries

Oil Industry 1

“Thanks for a successful session. Many commented that there was a good balance of lectures, discussions, videos, and skill practice. Many commended you on your knowledge of the subject. The extra effort you put into writing the case studies certainly paid off. I am sure they will be very pleased when they see the evaluation report.”

Competencies Professionalism, Knowledge, Ability, Innovative, Value added

Oil Industry 2

“I heard good things about your (train the trainer) session. Glad you made a great success with my important internal client; this is a real good introduction of you.”

Competencies Design Ability, Facilitation

Manufacturing

“You took special effort and time to walk me through the materials needed. It was a special effort because there were so many details and items that required explanation. Given the “overwhelming” amount and scope of materials, customized components notwithstanding, it goes a long way towards preparing me in answering participants’ queries, confidently.”

Competencies Coaching, Preparation, Foresight

Oil Industry 2

“I heard good things about your (train the trainer) session. Glad you made a great success with my important internal client; this is a real good introduction of you.”

Competencies Design Ability, Facilitation

Disk Drive Manufacturing

“Overall, Chris did an outstanding job articulating the Competencies, Descriptions and Key Actions”

Competencies Professional, Knowledge, Ability

Fast Moving Consumer Products

“What I would like to put on record is my thoughts, specifically on your role as a coach. I have worked with a number of international consultants and trainers. You certainly stand out as an exceptional coach. You are a coach in the real sense of the word. What makes you a quality coach is your ability to create a conducive learning partnership, sensitive to our different styles, making insightful comparisons, pinpointing areas of strengths and improvement and building on ideas.”

Competencies Coaching ability, Conducive environment, Learning partnership, Sensitive to different styles

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