“What I would like to put on record is my thoughts, specifically on your role as a coach. I have worked with a number of international consultants and trainers. You certainly stand out as an exceptional coach. You are a coach in the real sense of the word. What makes you a quality coach is your ability to create a conducive learning partnership, sensitive to our different styles, making insightful comparisons, pinpointing areas of strengths and improvement and building on ideas.”