Introduction
Learning transfer refers to how individuals are supported before and after a training programme, so that people can successfully apply what they have learnt.
The dilemma is that although millions of dollars are spent every year worldwide on training and development (T&D) some estimate that less than 10% of such expenditure has a positive improvement on performance back on the job (Detterman and Sternberg).
As a result,you have a responsibility to validate training as a business tool, to justify the costs incurred in training and to guarantee there is a return on investment (ROI). To do this means ensuring that training does not end in the workshop but includes a transfer of learning to the workplace.
